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When you play at Jayabaji, understanding the platform’s terms and conditions helps you have a safe and enjoyable experience. These rules cover important topics like how to create your account, how bonuses work, when you can withdraw money, and how to play responsibly. This guide explains all the key terms and conditions you should know before you start playing at Jayabaji.
Terms and conditions are the rules that both you and Jayabaji agree to follow. They protect your rights as a player and help the platform run smoothly for everyone. By reading and understanding these terms, you can avoid problems and make the most of your time on the platform. These rules are updated regularly to reflect changes in laws, new features, and improvements to the platform.
Before you can start playing at Jayabaji, you need to create an account. Here are the requirements you must meet:
You must be at least 18 years old to create an account at Jayabaji. This is the legal gambling age in Nepal. If you are under 18, you cannot create an account or use the platform’s services. Jayabaji may ask you to provide proof of your age during the account verification process.
When you register, you must provide accurate and complete information about yourself. This includes:
All information must be true and up to date. If you provide false information, your account may be closed, and any winnings may be forfeited.
Each person is allowed to have only one account at Jayabaji. Creating multiple accounts is not permitted and can result in all your accounts being closed. This rule helps prevent fraud and ensures fair play for everyone. If you forget your login details, use the account recovery options instead of creating a new account.
You are responsible for keeping your account secure. This means choosing a strong password, not sharing your login details with anyone, logging out when you finish playing, especially on shared devices, and reporting any suspicious activity immediately. If someone else uses your account because you shared your password, you are still responsible for any activity that happens.
Understanding how deposits and withdrawals work helps you manage your money effectively on the platform.
When you want to add money to your account, you can choose from several payment methods available in Nepal. Each method has its own minimum deposit amount, which you can see when you select that option in your account. Standard payment methods include bank transfers, e-wallets, and mobile payment services.
Before you can withdraw money from your account, you must complete the identity verification process. This is also known as KYC, which stands for Know Your Customer. To verify your identity, you may need to provide:
Once your identity is verified, you can make withdrawals. The verification process usually takes 24 to 48 hours, but it may take longer if additional checks are needed.
Jayabaji sets minimum and maximum withdrawal limits based on your chosen payment method. These limits help ensure smooth transactions and protect the platform’s financial systems. You can check your withdrawal limits in your account settings at any time. If you need to withdraw more than the maximum limit, you may need to make multiple withdrawal requests or contact customer support for assistance. They can help you understand your options and process larger withdrawals when necessary.
Withdrawals are processed within 24 to 72 hours after your request is approved. However, processing times can vary based on several factors:
If your withdrawal takes longer than expected, check your account for any messages from the support team. They may need additional information to complete your withdrawal. You can also contact customer support directly to check the status of your withdrawal request.
Jayabaji offers various bonuses and promotions to enhance your playing experience. However, these bonuses come with specific terms that you must understand.
Most bonuses have wagering requirements, which means you must bet a certain amount before you can withdraw bonus winnings. For example, if you receive a bonus of 1,000 NPR and the wagering requirement is 10 times, you must place bets totaling 10,000 NPR before you can withdraw those winnings. Wagering requirements help prevent abuse of the bonus system and ensure fair play.
Every bonus has a validity period, which is the time frame during which you must use the bonus. If you don’t meet the wagering requirements within this period, the bonus and any winnings from it may be removed from your account. Validity periods vary depending on the type of bonus, with some requiring use within 7 days and others giving you 30 days or more.
Some bonuses can only be used on specific games or betting categories. For example, a sports betting bonus might not be valid for casino games, or a slot bonus might not work on table games. Before you start playing with a bonus, check which games are eligible. Playing on restricted games with bonus funds may result in the bonus being voided.
Jayabaji takes bonus abuse seriously. Activities that are considered abuse include creating multiple accounts to claim the same bonus multiple times, using strategies designed only to meet wagering requirements without real play, sharing accounts or bonus codes with others, and exploiting technical glitches or system errors. If Jayabaji detects bonus abuse, your account may be suspended or closed, and any bonuses or winnings may be forfeited.
Jayabaji is committed to providing a fair and safe gaming environment for all players. To maintain this, certain rules must be followed.
Any form of fraudulent activity, cheating, or collusion is strictly prohibited. This includes using software or tools to gain an unfair advantage, working with other players to manipulate game outcomes, attempting to hack or interfere with the platform’s systems, and using stolen payment methods or identity theft. If you are caught engaging in any prohibited activities, your account will be immediately closed, and legal action may be taken against you.
Jayabaji sets betting limits to protect players and ensure responsible gambling. These limits may vary based on the type of game or sport you are betting on, including sports betting, esports betting, or cockfighting, your account status and history, or platform-wide limits for specific events. You must comply with these limits. Attempting to exceed them or circumvent them in any way is not allowed.
If you notice any technical problems or software errors while playing, you must report them immediately to customer support. This includes games not loading properly, incorrect odds or payouts, system errors or crashes, and payment processing issues. Reporting issues promptly helps the platform fix problems quickly and ensures fair play for everyone.
Jayabaji reserves the right to void bets that are suspected of manipulation or that were placed due to technical errors. This includes bets placed after an event has started, bets with incorrect odds due to system errors, or bets that violate the terms and conditions. If your bet is voided, your stake will be returned to your account.
Jayabaji is committed to promoting responsible gambling and helping players maintain control over their gaming activities.
You can set deposit limits on your account to help you stay within your budget. These limits can be set for daily, weekly, or monthly deposits. Once you set a limit, it cannot be increased immediately. You must wait for the limit period to expire before you can raise it. This helps prevent impulsive decisions during emotional moments.
If you feel that you need a break from gambling, you can request self-exclusion. This means your account will be temporarily or permanently closed, and you will not be able to access the platform during this period. Self-exclusion options include temporary exclusion for a set period such as 24 hours, 7 days, or 30 days, or permanent exclusion, which closes your account indefinitely. During self-exclusion, you cannot create a new account or access any Jayabaji services.
Jayabaji offers reality check reminders that help you track how long you have been playing. These reminders appear at regular intervals and show you important information about your gaming session:
You can use these reminders to decide whether you want to continue playing or take a break. They help you stay aware of your gaming activity and make informed decisions about when to stop playing.
If you are concerned about your gambling habits or need support, Jayabaji’s customer support team can help. They can provide information about responsible gambling resources and assist you with setting limits or self-exclusion. The support team is available 24 hours a day to help you with any concerns. You can also check our FAQ section for answers to common questions.
Jayabaji takes your privacy and security seriously. The platform uses advanced measures to protect your personal and financial information. For more details, please review our Privacy Policy.
All your personal information is stored securely using encryption technology. This means your data is scrambled so that only authorized systems can read it. This protects your information from hackers and unauthorized access. Jayabaji only collects information that is necessary to provide services and comply with legal requirements. Your data is not sold or shared with third parties for marketing purposes without your consent.
All financial transactions on Jayabaji are processed through secure payment gateways that use industry-standard security measures to protect your payment information during transfers. Jayabaji only works with verified and trusted payment providers to ensure that your money is handled safely. Jayabaji monitors accounts for suspicious activity to protect you and other players. If unusu:al activity is detected, the platform may temporarily restrict your account while they investigate. This monitoring helps prevent fraud, identity theft, and other security threats.
There are situations where Jayabaji may close or suspend your account. Understanding these situations helps you avoid problems.
You can request to close your account at any time by contacting customer support. Before closing your account, make sure you have withdrawn any remaining balance and completed any pending transactions. Once your account is closed, you will not be able to reopen it immediately.
Jayabaji may suspend your account if you violate the terms and conditions or if suspicious activity is detected. During suspension, you cannot access your account or make any transactions. Suspension is usually temporary while the platform investigates the issue. If violations are confirmed, your account may be permanently closed. If your account is closed due to violations of the terms and conditions, any remaining balance, bonuses, or winnings may be forfeited. This includes funds obtained through fraudulent activities or bonus abuse. It is important to follow all rules and terms to avoid losing your funds.
If you have a dispute or complaint about your account or transactions, Jayabaji has a process to help resolve it. The first step is to contact customer support with as much detail as possible about your issue, including your account username or email, the date and time of the issue, transaction IDs or reference numbers if applicable, and screenshots or other evidence if available.
Jayabaji may update these terms and conditions from time to time. When changes are made, you will be notified through email or a notice on the platform notice. It is your responsibility to review any updates. Continued use of the platform after changes are made means you accept the new terms. If you do not agree with the changes, you should close your account. Major changes that significantly affect your rights or obligations will be communicated clearly.
To make the most of your experience at Jayabaji, here are some important tips to keep in mind:
Always read the terms and conditions for any bonus or promotion before you accept it. Understanding the wagering requirements, validity periods, and game restrictions will help you avoid surprises later. If something is unclear, contact customer support for clarification before you start playing.
Keep records of your transactions, including deposit confirmations, withdrawal requests, and any communications with customer support. This helps you track your activity and provides evidence if you need to resolve any disputes. Screenshots of important transactions or messages can be very helpful.
Check your account regularly for updates, messages, or notifications from Jayabaji. Important information about changes to terms, new promotions, or account issues will be communicated through your account or email. Staying informed helps you avoid missing important deadlines or opportunities.
Don’t hesitate to contact customer support if you have questions or concerns. The support team is there to help you understand the terms and conditions, resolve issues, and provide guidance. It’s better to ask questions before problems arise than to wait until after something goes wrong.
Understanding the terms and conditions at Jayabaji in Nepal is essential for a safe and enjoyable gaming experience. These rules protect both you and the platform, ensuring fair play and responsible gambling. If you have any questions about these terms and conditions or need help understanding any part of them, the customer support team at Jayabaji is always ready to assist you. They can provide clear explanations and help you navigate the platform safely and responsibly.